Norman's Hallmark Shop at 1543, 2860 South Eagle Road, Newtown, Pennsylvania.

1.0 star rating 1/12/16
Very disappointed in the holiday return policy at Norman's Hallmark. I made a purchase in early December for a Christmas gift. Today I went into return the item because it is the first moment I had to make the return after being away for the holiday as well as spending a week battling the flu. The sales manager informed me that she could only issue me a store credit even though I provided an original receipt and stated that I was past the 2 week policy. When I contacted the corporate offices the associate (Tammy or Tiffany) informed me that I had been extended a courtesy by even allowing me a store credit. I asked to speak with her supervisor and was told he would not be able to contact me until next week. I also let her know that I would be sharing my feedback online. At that point she threatened me that it would not help matters for me. I do hope those reading this review will take caution when shopping at Norman's Hallmark and be advised that if you would like to purchase gifts you should give them to your recipient immediately since the return policy for holiday gifts is so tight. I myself will not be shopping at any Norman's Hallmark locations and will be sure to encourage friends and family to do the same. This company does not care about customer satisfaction in the least.